f2000mPrivacy Policy
This page describes what we collect when you use f2000m and how we keep that data protected. We understand that your personal information is sensitive, and we take our responsibility seriously. When you open an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts at mobile banking, local payment, online payment, and e-wallet, and place bets on Liga 1, Piala Indonesia, live-dealer games, slots, or esports markets, you share data with us. We use industry-standard encryption and access controls to safeguard that information.
Our f2000m privacy commitments are straightforward: we collect only what we need, we use it only for the purposes you expect, and we do not share it without your consent except where law requires. If you are based in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or anywhere else in Indonesia where our services are legally available, this policy applies to you.
Read this document to understand our data practices, your rights, and how to contact us with privacy questions.
What Data We Collect on f2000m
We collect information in three main categories. First, account information: your email address, username, password (encrypted), full name, date of birth, phone number, and nationality. Second, verification documents: we may request a copy of your national ID, passport, or driver's license to confirm your identity and comply with know-your-customer (KYC) regulations. Third, transaction and activity data: we record every deposit, withdrawal, bet placed, game played, and account login.
We also collect behavioural data—your browsing history on f2000m, which games you access, which payment method you prefer, and what time you typically use our platform. This helps us understand user patterns and improve service reliability. We do not sell this data to advertisers. We use it internally for fraud prevention, account management, and platform optimization.
How We Use Your Data
We use your data to provide f2000m services: account creation, identity verification, deposit and withdrawal processing, settlement of your bets, and communication with you about your account. We also use it for compliance purposes—to meet anti-money-laundering (AML) regulations, tax reporting, and fraud prevention. We analyse aggregate (non-personal) data to understand platform usage patterns and improve our sportsbook, live-dealer games, slots, and esports offerings.
We do not use your data for marketing purposes unless you have explicitly opted in. We do not share your email or phone number with third parties for promotional campaigns. We do not sell your personal information to anyone. Our f2000m team members who handle your data are bound by confidentiality agreements.
- Account management: We use your name, email, and phone to manage your f2000m account and verify your identity.
- Payment processing: Your payment information (card details, e-wallet credentials, bank account numbers) is shared only with our payment processors and your chosen provider (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank).
- Fraud detection: We use your IP address, device data, and transaction patterns to identify and prevent fraudulent activity.
- Legal compliance: We retain your identity documents and transaction history to comply with applicable laws and regulations in jurisdictions where we operate.
- Service improvement: We analyse how you use f2000m to optimize our platform, fix bugs, and add features.
Third-Party Processors and Data Location
Our f2000m servers may be located outside your jurisdiction. Your data may be processed and stored in data centres outside Indonesia. We use third-party payment processors, cloud-storage providers, and analytics services. These processors sign data-processing agreements with us to ensure they follow our privacy standards. They access your data only to provide the service you have requested—for example, your payment processor processes your deposit or withdrawal; your analytics provider counts how many users accessed our blackjack tables on a given day.
We do not disclose which specific companies process our data, as that information may present security risks. We do confirm that all processors follow encryption standards and comply with applicable data-protection regulations. If a breach occurs involving a third party, we notify affected users as required by law.
We use encryption for all data transmitted to and from f2000m
Your communications with our platform are protected via SSL/TLS encryption. Payment information is encrypted at rest and is never logged in plain text.
Your Rights and Data Access
You have the right to request a copy of the personal data we hold about you. You can update your email, phone number, or other account details directly via your f2000m dashboard. If you wish to request data deletion, we can delete non-essential data, though we will retain transaction records and identity verification documents for the periods required by law.
If you believe we have mishandled your data or violated your privacy, you may lodge a complaint with us or with the relevant data-protection authority in your jurisdiction. We will investigate complaints and respond within reasonable timeframes. Our commitment to privacy extends to all users, whether you are in Jakarta, Semarang, or any other city where f2000m services are available.
Cookies and Tracking
We use cookies to keep you logged into your f2000m account and to store your preferences (such as your preferred payment method or language). These are essential for platform functionality. We do not use cookies for tracking or profiling beyond what is necessary to run our platform. You can disable cookies in your browser settings, though this may affect your f2000m experience.
Data Retention and Deletion
We retain your personal data for as long as your f2000m account is active. After you close your account, we retain account data, identity documents, and transaction records for the periods required by applicable law—typically three to seven years depending on the jurisdiction and the type of data. We delete non-essential data (such as browsing history) after it is no longer needed.
Contact Us About Privacy
If you have questions about our f2000m privacy practices, wish to request data access, or want to report a privacy concern, contact our support team via email. We respond to privacy inquiries within reasonable timeframes. Your privacy is important to us, and we are committed to addressing your questions transparently and in good faith.
Our f2000m privacy policy may be updated from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or by posting a notice on our platform. Your continued use of f2000m after a privacy policy update constitutes your acceptance of the updated terms.
We design our privacy practices around transparency and user control. Every piece of data we collect serves a specific, legitimate purpose. Your trust in f2000m is essential, and protecting your privacy is a core commitment.